Personal data protection policy

At Virtualware 2007 S.A, we are aware of the importance of guaranteeing the security and identity of our customers and users, as well as the correct processing of the data they provide us with for the performance of our functions. That is why we have adapted to the European regulation on personal data protection – Regulation (EU) 2016/679 (GDPR) – and its transposition into Spanish law in Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPD-GDD), and we provide you with everything you need to understand it. In addition, we have put in place security measures to ensure compliance based on the type of data we use and its correct processing through risk analysis techniques.

Here we provide the most relevant information that may be of interest:

Who is responsible for your data?

VIRTUALWARE 2007 S.A
ID Number: A95291613
Headquarters C/Usausuaga 7. 1º . 48970 -Basauri. Biskay. Spain

Trademark: VIRTUALWARE
Data Protection Officer : dpo@virtualwareco.com
Telephone: +34 946452130

What will we use your data for?

PURPOSE AND LEGITIMACY

We use your data for the proper execution of the services offered by our entity. Among others:

  • For the proper use of the “Contact Area” or existing job offers.
  • To be able to inform you of news via our Newsletter.
  • For the proper management of the contracting process for our services/products.

The processing of your data for the purposes described above is based on your express consent, which you give by providing the requested data, filling in and accepting this legal notice during the registration and data transfer process in any of our areas or via the contact form.

Under no circumstances will individualized automated actions and/or profiling be carried out that produce legal effects or significantly affect you in a similar way, except for those specific to the selection processes for the job offers in which you register.

The user or customer will be solely responsible for filling in the forms with false, inaccurate, incomplete, or outdated data.

Virtualware does not collect data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, sexual orientation, health, or trade union membership.

Who will we share your data with?

TRANSFERS OR TRANSFERS

Your data will not be transferred to any entity, professional, or third party outside of those that guarantee compliance with data protection regulations and that are necessary for the company to provide a proper service.

Please be advised that Virtualware performs internal backup services within the European Union in accordance with European Regulation 679/2016 on Data Protection (GDPR), which guarantees an adequate level of protection for personal data.

Where do we obtain your data?

At Virtualware, we are aware of the importance of the legitimate source of data collected from our customers and users. To this end, we inform you that Virtualware does not acquire databases from third parties.

The data we use and process has been provided by users and customers knowingly and with their express consent when filling out registration forms.

Your data will become part of a Customer and User File, which we keep in our Processing Activity Log (a requirement since May 25, 2018) on a regular basis in accordance with the obligations described in the European Regulation.

What are your rights and how can you exercise them?

RIGHTS

Any customer/user or user has the right to obtain confirmation as to whether or not Virtualware is processing personal data concerning them.

Furthermore, as provided for in the General Data Protection Regulation (GDPR), we inform you that you have the following rights:

  • Access your data: As a customer/user, you have the right to access your data to find out what personal data we are processing that concerns you.
  • Request the rectification or deletion of your data: In certain circumstances, as a customer/user, you have the right to rectify any inaccurate personal data concerning you that is processed by us or even to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Request the restriction of the processing of your data: In certain circumstances, as a customer/user, you have the right to request that we restrict the processing of your data, in which case we inform you that we will only keep it for the exercise or defense of claims as provided for in the General Data Protection Regulation.
  • To the portability of your data: In certain circumstances, as a customer/user, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
  • Oppose the processing of your data: In certain circumstances and for reasons related to your particular situation, as a customer/user, you have the right to oppose the processing of your data, in which case we will stop processing it unless there are compelling legitimate reasons, or the exercise or defense of possible claims.

The user has the right to withdraw consent at any time, without this affecting the lawfulness of processing based on consent prior to its withdrawal. However, if consent is withdrawn, you will not be able to use our services.

Where should you go to exercise your rights?

 To exercise your recognized rights, you can contact us in two main ways:

  1. By emailing the Virtualware Data Protection Officer at: dpo@virtualwareco.com
  2. By writing to the Virtualware Headquarters at  C/Usausuaga, 7. 1º. 48970- Basauri. Bizkaia, addressing Virtualware Data Protection Officer.

We will respond to your requests as soon as possible and, in any case, within the time limits required by current legislation.

How long do we keep your data?

The personal data provided will be kept for the duration of the binding contractual relationship or until you request its deletion, provided that it is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.

We will always comply with the deadlines required by law for the performance of fiscal and administrative tasks.

Social networks

Virtualware 2007, S.A. (Virtualware) has a corporate profile on the main social networks on the Internet and is responsible in all cases for the processing of the data of its followers, subscribers, and other user profiles.

The processing of this data will be, at most, that which the social network allows for corporate profiles and will always be for informational purposes.

It may inform its followers by any means permitted by the social network about its news and developments in its services.

It also informs that the storage of data and information that forms part of Virtualware may be subcontracted to a third party (Data Processor), which shall have the same security measures as those indicated, and always in order to adequately comply with this service.

Virtualware guarantees compliance with legislation on international data transfers, as its central servers are located in the European Economic Area. The countries of the European Economic Area offer sufficient guarantees and it is not legally considered that there is an international data transfer.

Finally, Virtualware ensures risk management and carries out activities that enable threats to be controlled through the identification and assessment of risks, as well as measures for their reduction or mitigation. It has appropriate technical and organizational measures in place to ensure a level of security appropriate to the risk.